In accordance with the General Data Protection Regulation (GDPR), Terrain have implemented this privacy information notice to inform you, our current and former clients, of the types of data we process about you. We also include within this notice the reasons for processing your data, the lawful basis that permits us to process it, how long we keep your data for and your rights regarding your data. This notice applies to current and former clients. We are a Data Controller of the personal data that you supply to us under your contract with us.

A) DATA PROTECTION PRINCIPLES
Under GDPR, all personal data obtained and held by us must be processed according to a set of core principles. In accordance with these principles, we will ensure that:

 - processing is fair, lawful and transparent
 - data is collected for specific, explicit, and legitimate purposes
 - data collected is adequate, relevant and limited to what is necessary for the purposes of processing
 - data is kept accurate and up to date. Data which is found to be inaccurate will be rectified or erased without delay
 - data is not kept for longer than is necessary for its given purpose
 - data is processed in a manner that ensures appropriate security of personal data including protection against unauthorised or  -  unlawful processing, accidental loss, destruction or damage by using appropriate technical or organisation measures we comply with the relevant GDPR procedures for international transferring of personal data

B) TYPES OF DATA HELD
We keep several categories of personal data on and from our clients in order to carry out effective and efficient processes. We hold the data within our computer systems, for example, the systems that we use to provide our advice service and case management systems.

Specifically, we hold the following types of data:

 - personal details such as name, address, phone numbers, job title, email addresses etc for the main contact and other contacts for the delivery of the service
 - personal details such as name, address, phone numbers, job title, email addresses, job description, salary,, sickness, etc provided to us for the delivery of the service
 - gender, marital status, race, religion, trade union membership, information of any disability that employees may have or other medical information that is supplied to us for the purposes of delivering the service (advice, litigation etc)
 - bank account details
 - IT service use including online service access records.

C) COLLECTING YOUR DATA
You provide several pieces of data to us directly when the contract is signed, during the onboarding process and during the contract and after the contract has ended. Personal data is kept in files or within the Company’s IT systems.

D) LAWFUL BASIS FOR PROCESSING
The law on data protection allows us to process your data for certain reasons only. In the main, we process your data in order to comply with a legal requirement or in order to effectively manage the service contract we have with you, including ensuring we can deliver the service to you.

The information below categorises the types of data processing we undertake and the lawful basis we rely on.


Activity requiring your data
Lawful basis
Set up your account

 Performance of the contract

Carry out the delivery of the services you have on your account

 Performance of the contract


Ensuring payments are made under your account

 Performance of the contract

Ensuring VAT is paid

Legal obligation

Carrying out checks in relation to your company status and validating the information supplied to us

Legal obligation
Making financial decisions in relation to entering both initial and subsequent contracts
Our legitimate interests
Ensuring efficient administration of contractual services to you
Our legitimate interests
Making decisions about service delivery methods
Our legitimate interests
Effectively monitoring the service provided including adherence to commitments and service entitlements
Our legitimate interests
Maintaining up to date records about you to ensure, amongst other things, effective correspondence can be achieved and appropriate contact points in place
Our legitimate interests
Dealing with legal claims made against us
Our legitimate interests
Preventing fraud
Our legitimate interests
Ensuring our administrative and IT systems are secure and robust against unauthorised access
Our legitimate interests

 
E) SPECIAL CATEGORIES OF DATA
Special categories of data which Terrain may process are data relating to:

health
trade union membership

We carry out processing activities using special category data for the purposes of delivering advice services in relation to employment and health and safety legislation. This data will be provided to us or requested by us for the purposes of providing our services, to ensure you receive appropriate advice and support.

Most commonly, we will process special categories of data when the following applies:

you have given explicit consent to the processing
we must process the data in order to carry out our legal obligations
we must process data for reasons of substantial public interest
you have already made the data public.

F) FAILURE TO PROVIDE DATA
Your failure to provide us with data may mean that we are unable to fulfil our requirements for entering into a contract with you. This could include being unable to offer you services or administer existing contractual services.

G) WHO WE SHARE YOUR DATA WITH
All employees within Terrain that handle your personal data are trained in ensuring data is processed in line with GDPR.

Your data is not shared with third parties, except for other reasons to comply with a legal obligation placed upon us. We have a data processing contract in place with such third parties to ensure data is not compromised. Third parties must implement appropriate technical and organisational measures to ensure the security of your data.

The data processing systems in use at other companies within Peninsula have comparable levels of security and safety to the systems in operation in countries within the European Economic Area.

I) PROTECTING YOUR DATA
We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction and abuse. We have implemented processes to guard against such.

J) RETENTION PERIODS
We only keep your data for as long as we need it for, which will be at least for the duration of your service contract plus 7 years from the date that service contract with us terminates, although in some cases we will keep your data for a longer period after your contract has ended. Some data retention periods are set by the law. Retention periods can vary depending on why we need your data, as set out below:


Assessments under health and safety regulations and records of consultations with safety representatives and committees  - Permanently
Health data -  30 or 50 years
All other data 7 years from the date the service contract with us terminates

K) AUTOMATED DECISION MAKING
Automated decision making means making decision about you using no human involvement e.g. using computerised filtering equipment. No decision will be made about you solely on the basis of automated decision making (where a decision is taken about you using an electronic system without human involvement) which has a significant impact on you.

L) CLIENT RIGHTS
You have the following rights in relation to the personal data we hold on you:

 - the right to be informed about the data we hold on you and what we do with it;
 - the right of access to the data we hold on you. More information on this can be found in the section headed “Access to Data” below and in our separate policy on Subject Access Requests”;
 - the right for any inaccuracies in the data we hold on you, however they come to light, to be corrected. This is also known as ‘rectification’;
 - the right to have data deleted in certain circumstances. This is also known as ‘erasure’;
 - the right to restrict the processing of the data;
 - the right to transfer the data we hold on you to another party. This is also known as ‘portability’;
 - the right to object to the inclusion of any information;
 - the right to regulate any automated decision-making and profiling of personal data.

M) CONSENT
Where you have provided consent to our use of your data, you also have the right to withdraw that consent at any time. This means that we will stop processing your data.

N) MAKING A COMPLAINT
If you think your data rights have been breached, you are able to raise a complaint with the Information Commissioner (ICO). You can contact the ICO at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF or by telephone on 0303 123 1113 (local rate) or 01625 545 745.





In accordance with the General Data Protection Regulation (GDPR),Terrain has implemented this privacy notice to inform you, our client’s employee, of the types of data we process about you. We also include within this notice the reasons for processing your data, the lawful basis that permits us to process it, how long we keep your data for and your rights regarding your data.

This notice applies to current and former employees, workers and contractors of our clients about whom they seek our  health and safety advice.

A) DATA PROTECTION COMPLIANCE
Terrain  can be contacted at hello@terrainsafety.uk

B) DATA PROTECTION PRINCIPLES
Under GDPR, all personal data obtained and held by us must be processed according to a set of core principles. In accordance with these principles, we will ensure that:

a) processing is fair, lawful and transparent
b) data is collected for specific, explicit, and legitimate purposes
c) data collected is adequate, relevant and limited to what is necessary for the purposes of processing
d) data is kept accurate and up to date. Data which is found to be inaccurate will be rectified or erased without delay
e) data is not kept for longer than is necessary for its given purpose
f) data is processed in a manner that ensures appropriate security of personal data including protection against unauthorised or unlawful processing, accidental loss, destruction or damage by using appropriate technical or organisation measures
g) we comply with the relevant GDPR procedures for international transferring of personal data

C) TYPES OF DATA HELD
We may keep several categories of personal data about you in order to carry out effective and efficient processes and to provide advice to your employer. We keep this data within our secure computer systems.

Specifically, we may hold the following types of data:

a) personal details such as name, job title, age, salary, length of service, gender,
b) information relating to your employment with your employer, including:

i) job title and job descriptions
ii) your wider terms and conditions of employment
iii) internal and external training modules undertaken

D) LAWFUL BASIS FOR PROCESSING
The law on data protection allows us to process your data for certain reasons only. We process your data for our legitimate interests in order to provide your employer with employment law or health and safety advice. We may also process personal data in connection with the establishment, exercise or defence of legal claims.

E) SPECIAL CATEGORIES OF DATA
We may collect special categories of data are data relating to your:
a) health
b) trade union membership

We may carry out processing activities using special category data:

a) for the purposes of providing advice to your employer for the purposes of providing  health and safety advice to ensure that they meet their legal obligations to you.

Most commonly, we will process special categories of data when the following applies:

a) where it is necessary for the purposes of carrying out the obligations and exercising specific rights in the field of employment.
b) Where it is necessary for the establishment, exercise or defence of legal claims
c) we must process data for reasons of substantial public interest
d) you have already made the data public.

F) WHO WE SHARE YOUR DATA WITH
Employees within our company who have responsibility for the provision of  health and safety advice will have access to your data which is relevant to their function. All employees with such responsibility have been trained in ensuring data is processing in line with GDPR.

We may share your data with third parties to comply with a legal obligation upon us.

We will not share your data with bodies outside of the European Economic Area.

G) PROTECTING YOUR DATA
We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction and abuse. We have implemented processes to guard against such.

H) RETENTION PERIODS
We only keep your data for as long as we need it for, which will be at least for the duration of your employer’s contract with us for the provision of services and 7 years after that contract is terminated. This is to facilitate statutory requirements and the establishment, exercise or defence of legal claims.

I) AUTOMATED DECISION MAKING
Automated decision making means making decision about you using no human involvement e.g. using computerised filtering equipment. No decision will be made about you solely on the basis of automated decision making (where a decision is taken about you using an electronic system without human involvement) which has a significant impact on you.

J) INDIVIDUAL’S RIGHTS 
You have the following rights in relation to the personal data we hold on you:

a) the right to be informed about the data we hold on you and what we do with it;
b) the right of access to the data we hold on you.
c) the right for any inaccuracies in the data we hold on you, however they come to light, to be corrected. This is also known as ‘rectification’;
d) the right to have data deleted in certain circumstances. This is also known as ‘erasure’;
e) the right to restrict the processing of the data;
f) the right to transfer the data we hold on you to another party. This is also known as ‘portability’;
g) the right to object to the inclusion of any information;
h) the right to regulate any automated decision-making and profiling of personal data.

K) CONSENT
Where you have provided consent to our use of your data, you also have the right to withdraw that consent at any time. This means that we will stop processing your data.

L) MAKING A COMPLAINT
If you think your data rights have been breached, you are able to raise a complaint with the Information Commissioner (ICO). You can contact the ICO at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF or by telephone on 0303 123 1113 (local rate) or 01625 545 745.


Privacy Policy – Client’s Employees

terrain health and safety consultants manchester

Privacy Policy – Clients